Factors Contributing to Stress on Custodial Officers of BJMP Manned Jail of Imus City Towards Stress Management Program

Authors

  • Erwin B. Breis Graduate School Department, Philippine Christian University, Philippines

DOI:

https://doi.org/10.54536/ajmri.v5i3.7040

Keywords:

Correctional Environment, Custodial Officers, Occupational Stress, Stress Management Program, Workplace Well‑Being

Abstract

This study investigated the key factors contributing to occupational stress among custodial officers assigned to the Imus City Jail, a facility managed under the national correctional framework. Given the vital role these officers play in ensuring order and safety within the correctional environment, the research seeks to identify the specific stressors that compromise their well-being and job performance. Utilizing a descriptive-correlational research design, data were gathered through field surveys and researcher-made questionnaire. The respondents included the total population of thirty-five (35) Jail Non-Commissioned Officers - ranging from Jail Superintendent to Jail Officers 1, 2, and 3 - as well as 264 Persons Deprived of Liberty (PDLs), selected using Slovin’s formula from a population of 780. The study assessed variables such as workload, exposure to violence, role ambiguity, administrative support, and the overall physical and psychological demands of the job. Findings reveal that excessive workload, unpredictable environments, lack of administrative backing, and poor work-life balance significantly contribute to heightened stress levels among custodial personnel. In response, the study proposes a targeted stress-management program to address these specific issues. Key components of the proposed program include stress reduction interventions, strengthened institutional support systems, regular mental health assessments, and work-life integration strategies. The implementation of such a program is expected to promote officer well-being, improve operational efficiency, and contribute to a more secure and humane correctional environment. This research emphasizes the urgency of addressing institutional stress and offers a framework for policy development and future studies in correctional management.

Downloads

Download data is not yet available.

References

American Psychological Association. (2020). Stress in America™ 2020: A National Mental Health Crisis. Washington, DC: APA.

AtkinPlunk, C. A., Armstrong, J., & Gates, R. (2013). Transformational leadership, job stress, and psychological outcomes among correctional officers. Criminal Justice and Behavior, 40(5), 610–629. https://doi.org/10.1177/0093854812460

Burhanullah, M. H., Rollings-Mazza, P., Galecki, J., Van Wert, M., Weber, T., & Malik, M. (2022). Mental health of staff at correctional facilities in the United States during the COVID-19 pandemic. Frontiers in Psychiatry, 12, 767385. https://doi.org/10.3389/fpsyt.2021.767385

Cahapin, E. L., Santiago, J. C. S., Malabag, B. A., Reyes, J. L., Legaspi, G. S. & Benedicto, J. (2023). Sentiment Analysis of Students’ Perception towards the Implementation of the Limited In-Person Learning: A Post-Pandemic Perspective. International Journal of Computing Sciences Research, 7, 1664-1684. Advanced online publication. https://doi.org/10.25147/ijcsr.2017.001.1.126

Cooper, C. L., Cooper, R. D., & Eaker, L. H. (2018). Living with stress. London, England: Penguin Books.

De Klerk, M., & Mostert, K. (2020). Work-home interference: Examining socio-demographic predictors in the South African context. SA Journal of Human Resource Management / SA Tydskrif vir Menslikehulpbronbestuur, 8, 1–1.

De Leon, C. V. (2025). The influence of workplace stress and psychological safety on the well-being of Filipino employees. American Journal of Human Psychology, 3(1). DOI: 10.54536/ajhp.v3i1.4179.

Finn, P. (2000). Addressing correctional officer stress: Programs and strategies. U.S. Department of Justice, National Institute of Justice. https://www.ojp.gov/pdffiles1/nij/181249.pdf

Finn, P. (2018). Correctional officer stress: A cause for concern and additional help. Federal Probation, 62(2), 65–74. https://www.uscourts.gov/sites/default/files/62_2_9_0.pdf

Fusco, N., Ricciardelli, R., Jamshidi, L., Carleton, R. N., Barnim, N., Hilton, Z., & Groll, D. (2021). When our work hits home: Trauma and mental disorders in correctional officers and other correctional workers. Frontiers in Psychiatry, 11, Article 493391. https://doi.org/10.3389/fpsyt.2020.493391

Garcia, E. T. (2000). Research methods. Rex Book Store.

Geller, A., Garfinkel, I., Cooper, C. E., & Mincy, R. (2009). Parental incarceration and child wellbeing: Implications for urban families. Social Science Quarterly, 90(5), 1186–1202. doi: 10.1111/j.1540-6237.2009.00653.x

Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16(2), 250–279. https://doi.org/10.1016/0030-5073(76)90016-7

Hendrix, D. W. (2023). Stress and wellness among correctional officers in highdemand environments (Doctoral dissertation). Walden University.

Huckabee, R. G. (2019). Stress in corrections: An overview of the issues. Journal of Criminal Justice, 20, 479–486. https://doi.org/10.1016/0047-2352(92)90081-J

Ivancevich, J. M., Konopaske, R., & Matteson, M. T. (2005). Organizational behavior and management (7th ed.). McGraw-Hill Education.

Laureano-Morales, L., Saldaña-Santiago, N., Malavé-Vélez, N., Quiles-Aponte, J., Travieso-Pérez, S., Diaz-Algorri, Y., & Vera, A. (2024). Work stress and burnout among active correctional officers in Puerto Rico: A cross-sectional study. PLOS ONE, 19(10), e0304886. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11500846/

Liebling, A. (2011). Moral performance, inhuman and degrading treatment and prison pain. Punishment & Society, 13(5), 530–550. https://doi.org/10.1177/1462474511422159

Michel, J. S., Korba, L. M., Mitchelson, J. K., Clark, M. A., & Darbre, M. (2021). Antecedents of work-family conflict: A meta-analytic review. Journal of Organizational Behavior, 32(5), 689–725. https://doi.org/10.1002/job.695

Montes, A. N., Wallace, D., Fahmy, C., Henson, A., Chamberlain, A. W., & Jacobs, L. A. (2021). An assessment of prisoner reentry, legal financial obligations and family financial support: A focus on fathers. International Journal of Environmental Research and Public Health, 18(18), 9625. https://doi.org/10.3390/ijerph18189625

Mostert, K., & Joubert, A. F. (2020). Job stress, burnout, and coping strategies in the South African Police Service. South African Journal of Economic and Management Sciences, 8(1), 39–53.

Orthner, D. K., and Mancini, J. A. (2020). Benefirs of leisure for family bonding. In B. L. Driver, P. J. Brown, & G. L. Peterson (Eds.), Benefits of Leisure, 215-301. State College, PA: Venture Publishing.

Rizzo, J. R., House, R. J., & Lirtzman, S. I. (1970). Role conflict and role ambiguity in complex organizations. Administrative Science Quarterly, 15(2), 150–163. https://doi.org/10.2307/2391486

Sahesti, M., & Kaloeti, D. V. (2025). Identification of risk and protective factors for burnout among correctional officers: A systematic literature review. Proceedings of the 6th International Conference on Social Science (ICSS), 4(1), 276. https://doi.org/10.59188/icss.v4i1.276

Schaufeli, W. B., & Taris, T. W. (2014). A critical review of the Job Demands-Resources model: Implications for improving work and health. In G. F. Bauer & O. Hämmig (Eds.), Bridging occupational, organizational and public health, 43–68. Springer. https://doi.org/10.1007/978-94-007-5640-3_4

Sever, M., & Cinoglu, H. (2020). Amerikan polisinde is stresinden kaynaklanan aile ici siddet olaylarinin sosyolojik ve istatistiksel analizi. Polis Bilimleri Dergisi (Turkish Journal of Police Studies), 1(1), 125–144.

Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences. Thousand Oaks, CA: Sage Publications.

Sun, I. Y., & Wu, Y. (2006). Citizens’ perceptions of the courts: The impact of race, gender, and recent experience. Journal of Criminal Justice, 34(5), 457–467. https://doi.org/10.1016/j.jcrimjus.2006.09.001

Tehrani, H. D., & Yamini, S. (2020). Parenting practices, self-control and anti-social behaviors: Meta-analytic structural equation modeling. Journal of Criminal Justice, 68, 101687. https://doi.org/10.1016/j.jcrimjus.2020.101687

United Nations Office on Drugs and Crime (UNODC). (1990). Basic principles for the treatment of prisoners. United Nations. https://www.unodc.org/documents/justice-and-prison-reform/Nelson_Mandela_Rules-E-ebook.pdf

Young, M., Koortzen, P., & Oosthuizen, R. M. (2012). Exploring the meaning of trauma in the South African Police Service: A systems psychodynamic perspective. SA Journal of Industrial Psychology, 38(2), a1004. https://doi.org/10.4102/sajip.v38i2.1004

Zabriskie, R. B., & McCormick, B. P. (2003). Parent and child perspectives of family leisure involvement and satisfaction with family life. Journal of Leisure Research, 35(2), 163–189. https://doi.org/10.1080/00222216.2003.11949989

Zhao, S., Wang, Z., & Liu, Y. (2024). The impact of workplace violence on job burnout among Chinese correctional officers: The mediating effects of stress and insomnia. BMC Public Health, 24, 566. https://doi.org/10.1186/s12889-024-18048-1

Zeng, Y., Zhang, Q., Xiao, J., Qi, K., Ma, A., & Liu, X. (2023). The Relationship between Job Demands and Turnover Intention among Chinese Prison Officers during the COVID-19 Pandemic: A Moderated Mediation Model. Behavioral Sciences, 13(7), 558. https://doi.org/10.3390/bs13070558

Downloads

Published

2026-05-04

How to Cite

Breis, E. B. . (2026). Factors Contributing to Stress on Custodial Officers of BJMP Manned Jail of Imus City Towards Stress Management Program. American Journal of Multidisciplinary Research and Innovation , 5(3), 20-30. https://doi.org/10.54536/ajmri.v5i3.7040

Similar Articles

1-10 of 148

You may also start an advanced similarity search for this article.