Impact of Knowledge Management on Employee Innovation Capabilities: An Empirical Study of the Pharmaceuticals Industry in Bangladesh
DOI:
https://doi.org/10.54536/ajebi.v3i3.3544Keywords:
Knowledge Management, Knowledge Acquisition, Knowledge Dissemination, Knowledge Application, Innovation, Pharmaceutical IndustryAbstract
The potential impact of knowledge management practices on enhancing the innovative abilities of employees has yet to be fully explored in the dynamic context of the Bangladesh pharmaceutical industry. In an effort to bridge this gap, this empirical study delves into the relationship between knowledge management and employees’ innovative capabilities. Through a comprehensive survey of 238 knowledgeable employees from 10 pharmaceutical companies, this research employs the PLS-SEM method to rigorously examine the reliability, validity, and research hypotheses. The results of this study reveal that knowledge acquisition, dissemination, and application all play a significant role in shaping employees’ innovative capabilities. By establishing a clear connection between knowledge management and innovation, this study adds valuable insights to the existing literature.
Downloads
References
Abbas, J. (2020). Impact of total quality management on corporate sustainability through the mediating effect of knowledge management. Journal of Cleaner Production, 244, 118806. https://doi.org/10.1016/j.jclepro.2019.118806
Ahmad, F. & Karim, M. (2019). Impacts of knowledge sharing: a review and directions for future research. Journal of workplace learning, 31(3), 207-230. https://doi.org/10.1108/JWL-07-2018-0096
Ahmed, T., Khan, M.S., Thitivesa, D., Siraphatthada, Y. & Phumdara, T. (2020). Impact of employees engagement and knowledge sharing on organizational performance: Study of HR challenges in COVID-19 pandemic. Human Systems Management, 39(4), 589-601. https://doi.org/10.3233/HSM-201052
Akram, M. U., Chauhan, C., Ghosh, K., & Singh, A. (2019). Knowledge management, sustainable business performance, and empowering leadership: a firm-level approach. International Journal of Knowledge Management (IJKM), 15(2), 20-35. https://doi.org/10.4018/IJKM.2019040102
Al Ahbabi, S. A., Singh, S.K., Balasubramanian, S. & Gaur, S. S. (2019). Employee perception of the impact of knowledge management processes on public sector performance. Journal of Knowledge Management, 23(2), 351-373. https://doi.org/10.1108/JKM-08-2017-0348
Ali, A., Bahadur, W., Wang, N., Luqman, A. & Khan, A. N. (2020). Improving team innovation performance: role of social media and team knowledge management capabilities. Technology in Society, 61, 101259. https://doi.org/10.1016/j.techsoc.2020.101259
Al-Jabri, I. M. (2020). Investigating the mediating role of knowledge sharing on employee engagement: Evidence from a developing nation. International Journal of Human Capital and Information Technology Professionals (IJHCITP), 11(1), 47-63. https://doi.org/10.4018/IJHCITP.2020010104
Alshammari, A. A. (2020). The impact of human resource management practices, organizational learning, organizational culture, and knowledge management capabilities on organizational performance in Saudi organizations: a conceptual framework. Revista Argentina de Clínica Psicológica, 29(4), 714. https://doi.org/10.24205/03276716.2020.876
Alyoubi, B., Hoque, M.R., Alharbi, I., Alyoubi, A. & Almazmomi, N. (2018). Impact of knowledge management on employee work performance: evidence from Saudi Arabia. The International Technology Management Review, 7(1), 13-24. https://doi.org/10.2991/itmr.7.1.2
Belkhir, A. Y., & Masaud, K. A. (2024). Effect of Transformation Leadership on Crisis Management in the Oil and Gas Sector in Libya. American Journal of Economics and Business Innovation, 3(3), 12-17. https://doi.org/10.54536/ajebi.v3i3.3265
Bell, E., Bryman, A. & Harley, B. (2022). Business research methods. Oxford University Press: London. https://books.google.com.bd/books/about/Business_Research_Methods.html?id=hptjEAAAQBAJ&redir_esc=y
Bhatti, S. H., Zakariya, R., Vrontis, D., Santoro, G. & Christofi, M. (2021). High-performance work systems, innovation, and knowledge sharing: An empirical analysis in the context of project-based organizations. Employee Relations: The International Journal, 43(2), 438-458. https://doi.org/10.1108/ER-10-2019-0403
Dash, G. & Paul, J., 2021. CB-SEM vs PLS-SEM methods for research in social sciences and technology forecasting. Technological Forecasting and Social Change, 173, 121092. https://doi.org/10.1016/j.techfore.2021.121092
Di Vaio, A., Palladino, R., Pezzi, A. & Kalisz, D. E. (2021). The role of digital innovation in knowledge management systems: A systematic literature review. Journal of business research, 123, 220-231. https://doi.org/10.1016/j.jbusres.2020.09.042
Eden, L. & Nielsen, B. B., 2020. Research methods in international business: The challenge of complexity. Journal of International Business Studies, 51, 1609-1620. https://doi.org/10.1057/s41267-020-00374-2
Faisal, A. A. (2019). Pharmaceutical Industry of Bangladesh: the multi-billion Dollar Industry. CFA Society Japan: Asia-Pacific Research Exchange. https://www.studocu.com/row/document/north-south-university/strategic-management/pharmaceutical-industry-of-bangladesh/74103098
Hossan, S. (2023). Pharmaceutical Industry of Bangladesh: Prospects and Future Challenges. Bangladesh: Business Inspection. https://businessinspection.com.bd/pharmaceutical-industry-of-bangladesh/
Ishak, R. & Mansor, M. (2020). The Relationship between Knowledge Management and Organizational Learning with Academic Staff Readiness for Education 4.0. Eurasian Journal of Educational Research, 20(85), 169–184. https://doi.org/10.14689/ejer.2020.85.8
Jilani, M. M. A. K., Fan, L., Islam, M. T. & Uddin, M. A. (2020). The influence of knowledge sharing on sustainable performance: A moderated mediation study. Sustainability, 12(3), 908. https://doi.org/10.3390/su12030908
Kordab, M., Raudeliūnienė, J. & Meidutė-Kavaliauskienė, I. (2020). The mediating role of knowledge management in the relationship between organizational learning and sustainable organizational performance. Sustainability, 12(23), 10061. https://doi.org/10.3390/su122310061
Kornelius, Y., Natsir, S., Hasanuddin, B., Adda, H. W., Rosanty, N. P. E., & Haq, A. A. (2024). Servant Leadership, Knowledge Management, and Employee Performance of Undata Regional Public Hospital Palu. American Journal of Economics and Business Innovation, 3(2), 54-58. https://doi.org/10.54536/ajebi.v3i2.2753
Linda, M. R., Thabrani, G. & Firman, F. (2020, June). The role of human capital and knowledge management in innovation. In 8th International Conference of Entrepreneurship and Business Management Untar (ICEBM 2019), 261-267. Atlantis Press: Paris, France. https://doi.org/10.2991/aebmr.k.200626.046
Lukes, M. & Stephan, U. (2017). Measuring employee innovation: A review of existing scales and the development of the innovative behavior and innovation support inventories across cultures. International Journal of Entrepreneurial Behavior & Research, 23(1), 136-158. https://doi.org/10.1108/IJEBR-11-2015-0262
Mohamed, E. E. (2016). Pharmaceutical Knowledge Management: why does the pharmaceutical industry need knowledge management? International Journal of Knowledge Management Studies, 7(3/4), 288. https://doi.org/10.1504/IJKMS.2016.10003237
Natasha, M. A. & Akter, S. (2023). Cashing in on the Emerging Pharmaceutical Sector. Bangladesh: New Age Business Magazine. https://www.newagebd.net/article/129589/article/35972
Ode, E. & Ayavoo, R. (2020). The mediating role of knowledge application in the relationship between knowledge management practices and firm innovation. Journal of Innovation & Knowledge, 5(3), 210-218. https://doi.org/10.1016/j.jik.2019.08.002
Papa, A., Dezi, L., Gregori, G. L., Mueller, J. & Miglietta, N. (2020). Improving innovation performance through knowledge acquisition: the moderating role of employee retention and human resource management practices. Journal of Knowledge Management, 24(3), 589-605. https://doi.org/10.1108/JKM-09-2017-0391
Putra, A. A. G. A. P., Wahyuni, N. M., Yasa, P. N. S. & Giantari, I.G.A.K. (2020). Examining the linkage among market orientation, learning orientation and innovation performance: The mediation role of knowledge management. International Research Journal of Management, IT and Social Sciences, 7(6), 131-145. https://doi.org/10.21744/irjmis.v7n6.1023
Ramy, A., Af Ragab, M. & Arisha, A. (2020). Knowledge management in the pharmaceutical industry between academic research and industry regulations. Knowledge Management Research & Practice, 1(1), 1–17. https://doi.org/10.1080/14778238.2020.1767517
Saffar, N. & Obeidat, A. (2020). The effect of total quality management practices on employee performance: The moderating role of knowledge sharing. Management Science Letters, 10(1), 77-90. https://doi.org/10.5267/j.msl.2019.8.014
Sahibzada, U. F., Cai, J., Latif, K. F. & Sahibzada, H. F. (2020). Knowledge management processes, knowledge worker satisfaction, and organizational performance: Symmetric and asymmetrical analysis. Aslib Journal of Information Management, 72(1), 112-129. https://doi.org/10.1108/AJIM-10-2019-0276
Sahibzada, U. F., Latif, K. F. & Xu, Y. (2022). Symmetric and asymmetric modeling of knowledge management enablers to knowledge management processes and knowledge worker productivity in higher education institutes. Journal of Enterprise Information Management, 35(3), 729-756. https://doi.org/10.1108/JEIM-08-2020-0346
Saunders, M., Lewis, P. and Thornhill, A. (2009). Business research methods. Financial Times, Prentice Hall: London. https://doi.org/10.4236/ojapps.2024.148152
Son, T.T., Phong, L.B. & Loan, B.T.T. (2020). Transformational leadership and knowledge sharing: determinants of firm’s operational and financial performance. Sage Open, 10(2), 215. https://doi.org/10.1177/2158244020927426
Sun, Y., Wang, C. & Jeyaraj, A. (2020). Enterprise social media affordances as enablers of knowledge transfer and creative performance: An empirical study. Telematics and Informatics, 51, 1014. https://doi.org/10.1016/j.tele.2020.101402
Supermane, S. (2019). Transformational leadership and innovation in teaching and learning activities: The mediation effect of knowledge management. Information Discovery and Delivery, 47(4), 242-250. https://doi.org/10.1108/IDD-05-2019-0040
Totawar, A. & Prasad, M. (2016). Research methodology: A step-by-step guide for beginners. South Asian Journal of Management, 23(3), 210. https://openurl.ebsco.com/EPDB%3Agcd%3A4%3A18525828/detailv2?bquery=IS%200971-5428%20AND%20VI%2023%20AND%20IP%203%20AND%20DT%202016&page=1&sid=ebsco:ocu:record
Wahjudewanti, A. S., Tjakraatmaja, J. H. & Anggoro, Y. (2021). Knowledge Management Strategies to Improve Learning and Growth in Creative Industries: A Framework Model. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 4(2), 1903-1915. https://doi.org/10.33258/birci.v4i2.1876
Zia, N. U. (2020). Knowledge-oriented leadership, knowledge management behavior and innovation performance in project-based SMEs. The moderating role of goal orientations. Journal of Knowledge Management, 24(8), 1819-1839. https://doi.org/10.1108/JKM-02-2020-0127
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Kanij Fatema Tumpa, Murshedul Arafin, Fatema Tuz Zohora
This work is licensed under a Creative Commons Attribution 4.0 International License.
