Factors Influencing User Satisfaction While Using Health Dashboard in Asia: A Rapid Review of the Evidence
DOI:
https://doi.org/10.54536/ajmri.v3i6.3811Keywords:
Dashboard, Design, Effective, Evaluation, Health, Satisfaction, UserAbstract
Despite having many dashboards to display large-scale real-time data in this big data era, there is a shortage of user-friendly dashboards in Asian countries, indicating the importance of examining the factors that make a dashboard effective. This literature gap in dashboard usage has created the ground for this rapid review. This study followed a Google Scholar and PubMed search for a rapid review of 8 health-related dashboard articles taken from 33 articles following the step-by-step screening process, where some critical exclusion and inclusion criteria were maintained. The first finding of this study is that there are a few relevant articles available in Asian countries that match the inclusion criteria of the study focusing on usability and user satisfaction while using health-related dashboards. The second finding is that user satisfaction is one of the essential components for any effective health-related dashboard. The third finding considers easy-to-use, relevant, and accurate content, the right object to display data, an interactive dashboard, increased work efficiency, simplicity, patient care, and data quality as the factors of a user-friendly health-related dashboard. Finally, this study revealed that the dashboard on the web and different access levels have better usability.
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Copyright (c) 2024 Tania Ahmed Chowdhury, Mohammad Jahangir Alam, Md. Irfan Hossain
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