The Role of the Health Services Management Programme in Zimbabwe’s Health Sector-an Inquiry into the Demand Drivers and Quality of the Health Services Management Program Offered by Africa University

Abstract

Since information on the actual market position of the Bachelor of Health Service Management (BHSM) program is not easily accessible, a study was commissioned to determine the dynamics of the demand and supply side. The sustainability of the BHSM may be a concern due to the low number of students enrolling in the program and the costs associated with the university’s delivery of the program, which includes qualified professors and learning resources. Thus, the study’s primary goal was to comprehend the factors that influence supply and demand for the BHSM program in Zimbabwe’s health sector to enhance the program’s quality and increase job prospects for BHSM graduates also know how the Africa University BHSM program curriculum review process is established, planned, and carried out. This evaluation research was directed by a mixed-method approach that included a desk review, in-depth interviews, key informant interviews, focus group discussions, and a quantitative skills assessment to produce evidence to support the results, analysis, and recommendations. The study recommended that the university should work towards striking a balance between commercial and clinical courses to meet the requirements of the government and private sector and to have curriculum reviews of the program on a more regular basis.