Evaluation of Student Services Programs of Northwest Samar State University, Philippines

Abstract

The country’s effort of improving the student services programs is paralleled by the International Association of Student Affairs and Services (IASAS), an informal confederation of higher education student affairs/services professionals from around the world. Its members have been actively engaged for improving communication and sharing of professional development experiences such as best practices, internships, exchanges, conferences, colloquia and symposia. The status of implementation of student services programs of Northwest Samar State University (NwSSU) on terms of student welfare, student development, and institutional student services programs was very satisfactory. There is no significant difference in the status of implementation of student services programs of NwSSU in terms of student welfare, student development, and institutional student services programs with the different program components such as objectives, personnel, projects/activities, budget, facilities/equipment and monitoring and evaluation. The primary problems in the implementation of student services programs of NwSSU includes lack of qualified personnel, lack of facilities and equipment and lack of cooperation among partner agencies.  Recommendations such as seminars / sessions on Personality Development Program and Proper Handling of Student Services Clients be conducted by the SAS Personnel; increase the number of personnel in the Registrar’s Office, Guidance Office and Medical – Dental Clinic; hire licensed, educationally qualified librarians and guidance counselors; increase the budget allocation for the purchase of medicines; have a separate room for testing and group counseling purposes; procure additional copies of test materials; update the facilities and equipment in every SAS Unit, especially, the units with fiduciary fund.