The Effect of Supply Chain Management on Organizational Performance at Ileys Enterprise Company in Buroa Somaliland
Keywords:
Customer Relationship, Ileys Enterprise Somaliland, Information Sharing, Organizational Performance, Strategic Supplier Partnership, Supply Chain ManagementAbstract
This study assessed the effect of supply chain management practices on the organizational performance of Ileys Enterprise in Buroa, Somaliland. The study focused on four core dimensions: Strategic Supplier Partnership, Customer Relationship, Level of Information Sharing, and Quality of Information Sharing. A mixed-methods approach was employed, utilizing both descriptive and explanatory research designs. The study applied a structured questionnaire to a census of 187 employees, achieving a 100% response rate. Quantitative data were analyzed using SPSS version 27, with descriptive statistics (mean, standard deviation) and inferential statistics (correlation and multiple linear regression analysis) to assess relationships among variables. Qualitative responses from open-ended questions were thematically analyzed to support the statistical results. The regression findings revealed that Strategic Supplier Partnership (β = 0.331) and Quality of Information Sharing (β = 0.297) had the strongest positive effects on organizational performance. Customer Relationship (β = 0.258) was also statistically significant, while Level of Information Sharing (β = 0.120) showed a weaker, marginally significant effect (p = .059). The model explained 37.0% of the variance in organizational performance (R² = 0.370), indicating moderate predictive power. Qualitative insights supported these results, highlighting that customer responsiveness and supplier coordination were the most effective practices, while information-sharing systems remained underdeveloped. The study concludes that enhancing supplier collaboration and improving the accuracy and reliability of shared information are essential for boosting organizational performance. It recommends greater investment in real-time information systems, supplier engagement strategies, and internal integration of supply chain functions to strengthen organizational outcomes.
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