Enhancing the Implementation of Common Service Facility (CSF) Under DAR-Agrarian Reform Community Connectivity and Economic Support Services (ARCCESS) Program in Ocampo, Camarines Sur, Philippines

Abstract

This study evaluated the implementation of the Common Service Facility (CSF) under the Department of Agrarian Reform–Agrarian Reform Community Connectivity and Economic Support Services (DAR-ARCCESS) Program in Ocampo, Camarines Sur. The CSF comprised farm machinery and equipment, including four-wheel-drive tractors, a hauling truck, and hand tractors, utilized by Agrarian Reform Beneficiaries Organizations (ARBOs) to enhance members’ economic productivity. A descriptive-evaluative research design was employed, involving officers and members from selected ARBOs. Data were collected through structured questionnaires and focus group discussions. Results indicated that the implementation of the CSF was generally perceived as highly acceptable in terms of ease of operation, cost-effectiveness, and accessibility. However, availability of units and policy implementation were rated as moderately acceptable. Key challenges identified included limited-service coverage, low rental competitiveness, scheduling constraints, inadequate financial record-keeping, insufficient maintenance practices, and lack of trained or permanent operators. To address these issues, the study recommends strengthening promotional strategies, increasing member engagement, developing second-line operators, enforcing operational policies such as job order documentation, enhancing operator capacity through continuous training, and institutionalizing regular financial reporting. These measures are expected to improve the efficiency, sustainability, and overall impact of the CSF under the DAR-ARCCESS Program.