ASIF, Nurul Hakim; MAHMUD, Midul; RAHMAN, Mohammad Wahidur; ISLAM, Md Bappi. The Trust Paradox in AI-Driven Customer Support: A Mixed-Methods Analysis of Human vs. AI Trust. American Journal of Data Science and Artificial Intelligence, [S. l.], v. 1, n. 1, p. 36–45, 2025. DOI: 10.54536/ajdsai.v1i1.4779. Disponível em: https://journals.e-palli.com/home/index.php/ajdsai/article/view/4779. Acesso em: 1 may. 2026.