M. S. . Hossain, M. . Rasel, M. N. . Mondol, M. A. . Rahman, and F. . Hossain, “The Application of IoT Technologies in Smart Hotels to Enhance Customer Satisfaction and Loyalty: A Structural Equation Modeling (SEM) Approach”, Am. J. Tourism Hosp., vol. 4, no. 2, pp. 14–20, Jul. 2026, doi: 10.54536/ajth.v4i2.7179.